What is the status of my order and how do I find out?
You can find out the status of your order and track it once it is sent out using our Package Tracking page.
My item is out of stock. What do I do?
Feel free to visit our store for any replacement items you might like. You can either reply to any e-mail we have sent you with the names of the new items or visit our Re-Order Form. A few replacement items will guarantee the quick shipment of your item! All re-orders are regarded high priority and any processing of your order will be expedited.
I am entering my credit card information in correctly, but i've received an e-mail from Google stating my order was declined. What should I do?
Please login to your Google Checkout Account Make sure that the name and billing address on your credit card matches the one that you give us when you make your order. Do not make any abbreviations on this billing address. Also make sure your AVS number (security code on the back) is correct as well.
If this does not work, please try another credit card or Contact Us about the issue and we will attempt to resolve it promptly.
Are Credit Card transactions safe?
Credit Card Transactions are handled with the utmost security through Google Checkout. Google Checkout is a fast, secure, and convenient way to shop online. Google Checkout makes online shopping easy by providing a single login for purchases across the web.
What is your Return Policy?
We handle returns with the utmost concern. You may return unworn/undamaged goods within 30 days of your initial order. You must contact us before sending your order back to receive further instruction.
